Terms and Conditions

1. REGISTRATION

1.1 Please call NUS Advanced Computing for Executives (NUS ACE) if you need advice on the appropriate course/s to take.

1.2 Registration of NUS ACE courses is through our website or via email to our course administrators at soc-ace@nus.edu.sg.

1.3 All courses are subject to confirmation. NUS ACE will send a confirmation email to participants five working days before class starts.

1.4 The data provided may be used for course administration including the conduct of any course-related surveys. Your data may also be disclosed to relevant organisations that require the information such as our partners and government agencies. We may use the information gathered for our marketing activities.

2. PAYMENT

2.1 Any registration of a course, whether online or otherwise, will only be confirmed upon receipt of full payment by NUS ACE. Payment of course fees should be received by NUS ACE prior to any course commencement.

2.2 Payment of course fees constitutes acceptance of the terms and conditions herein.

Payment can be made via:

• Credit Card/Debit Card
• NETS
• PayNow
• GIRO

3. CHANGES AND MODIFICATIONS

3.1 NUS ACE course schedules including course content, course fees and course availability are subject to change.

3.2 The registrant’s recourse in the event of any changes in the above clause, is limited to one of the following:

Enroll in the same course with a later start date. If there has been a change in course fees for the same course, the registrant will pay to NUS ACE the difference between the fees.
Withdraw from the course. NUS ACE will provide a full refund of the fees if the registrant has already made the payment.

4. CANCELLATIONS AND REFUNDS

4.1 If NUS ACE cancels a class: NUS ACE reserves the right to cancel any class at its absolute discretion without assigning any reason for such cancellations. In the event that the registrant’s class is cancelled prior to its commencement, NUS ACE will make a full refund of all course fees already paid by the registrant.

4.2 All cancellation requests must be in writing. If notice of cancellation is five (5) working days or less before class starts, there will be no refund of course fees paid.

4.3 Generally all refunds claims will be completed within eight weeks from the date of refund submission. There may be a slight delay when processing the refund during peak periods. NUS ACE will do its best to minimise the delay.

5. ISSUANCE OF CERTIFICATES

5.1 In order to receive the Certificate of Completion, participants will need to meet a minimum attendance rate of 75%, pass the final assessment and pay the course fees.

5.2 Participants who meet the above criteria will receive their course certificates within six weeks after course completion.

5.3 Upon completing all short courses within the Professional Certificates and Advanced Professional Certificates, participants are required to submit a request here in order to obtain their certificates.

6. ISSUANCE OF DIGITAL BADGES

6.1 Digital badges will only be issued for selected Professional Certificates and Advanced Professional Certificates. For a list of courses eligible for digital badges, please refer here.

6.2 To qualify for a digital badge, course participants must have completed either a Professional Certificate or an Advanced Professional Certificate and must follow at least one of our social media channels (LinkedIn or Facebook). You can submit your request here.