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Professional Certificate

Professional Certificate in Mastering a Holistic Approach in Digital Transformation

Programme Structure


Programme NameProgramme ScheduleMode of DeliveryProgramme Code
Digital Transformation – Customer Value and Business Model17 Jul, 18 Jul, 19 Jul 2024 | 9am - 5.30pmClassroom LearningTGS-2023035933
Digital Transformation – Enablers, Talent and Leadership22 Jul, 23 Jul, 24 Jul 2024 | 9am - 5.30pmClassroom LearningTGS-2023035924
Digital Transformation – A Holistic Approach25 Jul 2024 | 9am-5.30pmClassroom LearningTGS-2023035935
Duration 7 days

Programme Overview

The Professional Certificate in Mastering a Holistic Approach in Digital Transformation is a comprehensive programme designed to equip learners with the essential competencies needed to navigate and lead organisational transformations effectively. This certificate offers a unique umbrella methodology that integrates established practices such as Design Thinking, Agile, and Business Model Canvas, providing a holistic approach. By fostering a common language and culture, it effectively breaks down organisational silos, enabling seamless collaboration across departments. Unlike other programmes, this certificate prioritises the “how” of transformation, offering practical strategies and insights to complement the traditional focus on “why” and “what.” Furthermore, it avoids the common pitfall of technology-centric solutions, ensuring a balanced approach to transformation initiatives. For the first time, it establishes a comprehensive framework comprising 19 drivers or elements crucial to any successful transformation endeavour, providing learners with a roadmap for sustainable change and growth.

Programme Objectives

This Professional Certificate will equip learners with the following competencies:

  • Provides an umbrella method that unifies existing practices (e.g., Design Thinking, Agile, Business Model Canvas, etc.) into a holistic approach for senior leaders.
  • Creates a common language and culture that breaks down organisational silos.
  • Focuses on “How you should transform” vs just Why and What.
  • Avoids a lopsided technology and solution focus that plagues other programmes.
  • Establishes the 19 drivers or elements in any transformation for the first time
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Instructors


Dr Dennis Khoo

Dr Dennis Khoo

Dr Dennis Khoo is an accomplished digital business leader, author and speaker in innovation and leadership. Armed with dual experience in Information Technology and Banking, he has a unique advantage in developing and executing strategies for the transformation of businesses in a digital world. Dennis is author of the bestselling book Driving Digital Transformation in which he describes his experience leading complex digital transformations and the playbook he created (“TaP”) to significantly raise the probability of success of complex digital transformations. Dennis was a senior banker who had previously run billion dollar businesses as head of consumer banking for Standard Chartered Bank and UOB in Singapore. He was responsible for many of the innovations in the consumer banking industry in Singapore, such as e$aver, XtraSaver (Winner of Asian Banker Best Deposit Linked account in 2007), Retail Bonds, Step-up time deposit, Pay-Any-Card (Winner of Asian Banker Best Payment Product in 2011), 15% Dining Cashback everywhere, 2-day Mortgage Service Guarantee, UOB Income Builder, One Account and UOB Mighty App. Dennis has hands-on experience in every product area in consumer banking and was previously CEO-Designate in one of the consortiums bidding for the digital bank wholesale license in Singapore. A digital bank pioneer in ASEAN, Dennis was global head of TMRW Digital Group (UOB’s Millennial digital bank), where he was responsible for the strategy, growth and delivery of the TMRW Digital Bank. The first TMRW Digital Bank went live in Thailand in 2019, and the second in Indonesia in 2020. TMRW won Global Finance Most Innovative Digital Bank in Asia Pacific in 2019. Dennis also led the joint venture initiatives into FinTech like Avatec.ai and VUI Pte Ltd as part of the ecosystem to support the growth of TMRW. Dennis is a WABC (Worldwide Association of Business Coaches) Registered Corporate Coach, a certified Gallup Strengths coach, and accredited in Harrison Assessment Employee Development. Dennis has mentored and coached many successful executives in his long career. Dennis received his Bachelor of Engineering (Electrical and Electronics Engineering) and MBA from the National University of Singapore. He also has a Master in Business Research and PhD from the University of Western Australia. He has attended the Digital Business Leaders Program (DBLP) in Columbia University, New York.

Mr Choi Jungkiu

Mr Choi Jungkiu

Mr Choi Jungkiu is the Manager Director and Partner of the Boston Consulting Group. He is a member of the Financial Institutions practice at BCG specialising in strategy, transformation, business development/M&A/PMI, sales force productivity, and operations improvements. He leads marketing for the firm in Southeast Asia. Recently, Jungkiu has been focusing on digital banking/challenger bank build, coalition loyalty, bank tech/digital transformation, corporate governance/conglomerate strategy, and executive coaching/development. He has built a number of digital banking channels and digital challenger banks as well as coalition loyalty programs in Korea, Indonesia, Vietnam, Singapore, and Southeast Asia; and has led numerous bank tech/digital transformations, and built conglomerate digital ecosystems across Greater China and Southeast Asia. Prior to joining BCG, Jungkiu worked as Director of Corporate Strategy and Management Development at NURI Management; Head of Financial Institutions Practice Asia Pacific at Kearney; and Group Head of Strategy/Business Development/Reengineering at Standard Chartered Bank. Jungkiu has a Bachelor of Arts in International Economics from Seoul National University and MBA in Finance from University of California, Berkeley, Walter A. Haas School of Business.

Programme Fees


Singapore Citizens Singapore PRs Enhanced Training Support for SMEs International Participants
39 years old or younger 40 years old or older
S$2,452.50 S$952.50 S$2,452.50 S$952.50 S$8,175.00
  1. Total Nett Programme Fee Payable, Including GST, after additional funding from the various funding schemes
  2. Participants must fulfill at least 75% attendance and pass all assessment components for all short courses within a professional certificate in order to be eligible for SSG funding.
  3. GST shall apply at prevailing rates.

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Telephone: +65 6516 5523
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