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Talent and Culture

Date: 13 Sept, 14 Sept, 15 Sept 2022 | 7pm-10.45pm | Online

Duration: 3 Half Days

Course Overview

Participants will be introduced to building digital culture and digital-native workforce and learn to manage their companies’ digital tech operation.

This module is part of Professional Certificate in Digital Transformation – Digital Tech & Operations

Course Objectives

The participants will learn:

  • Building digital culture in a firm:
    • Lecture on the digital transformation journey and its practical imperatives.
    • Group learning through a game using book from Istvan Banyai.
  • Moving away from traditional IT to digital operation:
    • Lecture on technology delivery team improving the flow of digital operations.
    • Group learning in DevOps culture.
  • Managing digital-native workforce:
    • Lecture on types of digital team and various supporting roles.
    • Group learning in understanding the intrinsic motivations of a digital-native workforce using Lego bricks.
  • Agile methodology cultural shift:
    • Revisiting the agile myth and methodology and industry challenges.
    • Group learning in agile transformation.
  • Digital workforce career mapping:
    • Lecture on digital operation resource augmentation, engagement and upskilling of digital talents.
    • Individual online trivia in the various widely practiced digital career paths.
  • Cultural transformation in supporting the various digital technologies introduced throughout the course. Collaboration, customer-engagement, technology agility, and continuous optimization – wrapping up the learnings in technology and operation, and how they are enabled with the right cultural shift and talent upskilling.

Who Should Attend

  • Digital Operation Manager
  • Digital Project Manager

Course Convener

(Click their photos to view their short biographies)

eeeee Thian-Hwei Kung

Mr Thian-Hwei KungMr Thian-Hwei Kung

Course Fees

Singapore Citizens
39 years old or younger
40 years old or older
Singapore PRs
Enhanced Training Support for SMEs
International Participants

Total Nett Programme Fee Payable, Including GST, after additional funding from the various funding schemes

Participants must fulfill at least 75% attendance and pass all assessment components to be eligible for SSG funding.

To enquire, email soc-ace@nus.edu.sg

To register, click Register

Course Code:
TGS-2021004312

Course Fee Breakdown

Singapore Citizens

Singapore Citizens

39 years old or younger

Singapore Citizen

40 years old or older
Singapore PRs
Enhanced Training Support for SMEs
International Participants