System Dynamics and Digital Business Modelling

Dr Jenson Goh

Dr. Jenson is sought after by companies around the world for business and IT consultancy particularly for his insights on business excellence, systems thinking, design thinking and organisational learning. He was awarded the prestigious Business Excellence Green Jacket Assessor by Enterprise SG. He is an expert certified in Lean Six Sigma Black Belt, Associate Certified Coach by ICF and Professional Coach by SMU, WSQ Advanced Certification in Learning and Performance, LEGO® SERIOUS PLAY®, LEGO® Six Bricks and Playbox facilitator. Dr. Jenson was the former Chief Information & Learning Officer of a public listed company worth $1B operating in Philippines, Thailand, Singapore, and the UK. He led the IT function and was also responsible for designing and implementing group-wide learning strategies and programs to cultivate systems thinking based learning culture in the organisation.

Dr. Jenson dedicated more than 2 decades of his career with the National University of Singapore, where he earned his PhD in Information Systems, researching into ways an organisation can strategically renew itself through IT innovation towards social, environmental, and economic sustainability. In his last role in NUS, he was Director of Studies with Residential College 4 where he designed transformative programme to develop students into proficient system thinkers and in the application of innovative teaching methods to drive learning. Prior to that, as the Chief Enterprise Architect/Senior Manager, he led many strategic and mission critical IT initiatives to support the University’s teaching, research, and administration. His work in the University has won more than 20 international and national awards in innovation, quality, case writing and teaching.

Dr. Jenson volunteers passionately in numerous organisations, for example he is the President of Asia Pacific Coordinating Policy Council of System Dynamics Society, co-opted executive member of Tech Talent Assembly, Chairman of Singapore My Home SG75 Competition and board member of Casa Raudha Woman Home to name a few. Most of all, he served his country as the Head, Manpower and Logistics (NS) in the Singapore Police Force and held the rank of Superintendent, one of the highest accolades given to National Servicemen, and was responsible for the operational readiness of 1,600 NSmen for more than 10 years. For his dedication, he received multiple awards from the Commissioner of Police and Division Commander including the most prestigious Home Team NS man of the year award in 2018.