Dates:
PDPA Compliance for Executives: 3 Jul, 4 Jul, 5 Jul 2023 | 9am-5.30pm | Classroom Learning
Data Protection Governance & Risk Management: 17 Jul 2023 | 9am-6pm | Online
Data Protection Stakeholder Engagement: 14 Aug 2023 | 9am-6pm | Online
Data Breach Management: 21 Aug, 22 Aug 2023 | 9am-6pm | Online
Duration: 7 Days
Course Overview
With more businesses embracing digital transformation, there is a greater need for stronger data protection capability in businesses. Professionals and executives who are appointed as the Data Protection Officers (DPO) need to be equipped with the necessary knowledge and skills to carry out their functions in order to comply with the Personal Data Protection Act (PDPA).
Organisations need to adopt an accountability-based approach to safeguard personal data and use them responsibly. Setting up a proper governance structure to oversee the data protection efforts and to mitigate data protection risks, implementing a data management programme, managing data breach incidents, and engaging both internal and external stakeholders is what the data protection officer (DPO) needs to do for his/her organisation.
Course Objectives
This PC will equip learners with the following competencies:
- Data Protection Management
- Cyber and Data Breach Incident Management
- Data Governance
- Stakeholder Management
- Business Risk Management
It will provide the professional knowledge and skills to meet regulatory requirements under the Personal Data Protection Act (2020) Singapore.
Learning Outcomes
On completion of this programme, participants will be able to:
- Gain in-depth knowledge of the Data Protection and Do-Not-Call provisions of the PDPA
- Learn to use the various tools and resources to help you implement the data protection management programme
- Be able to set up a data protection governance structure to oversee and manage the data protection risks
- Learn various techniques to engage internal and external stakeholders effectively
- Be able to develop a data breach management plan that encompasses the prevention, detection, and response to data breach incidents
Job Role Readiness
It will prepare learners in the following job roles to perform their responsibilities more effectively/ It will prepare learners for the following job roles:
- Data Protection Officer (note that it is mandatory under the PDPA for organisations to appoint a DPO)
Who Should Attend
This programme is designed for professionals and executives who are appointed as data protection officers and seek to equip themselves with both the knowledge (the “what?”) and a set of tools and techniques (the “how?”) to kickstart the data protection journey for their organisations.
Prerequisites
At least a polytechnic diploma
Course Conveners
(Click their photos to view their short biographies)
Mr Francis Yeo

Mr Francis Yeo
Mr Francis Yeo is currently the Chief Partnership Officer and Co-founder of ACT:DPI Pte Ltd. He holds an Associate Adult Educator (AAE) status with IAL/SUSS with professional qualification of ACTA & DACE with academic qualification of a BSc in CIS and a MSc in SWD.
Francis is a Certified Information Privacy Managers (CIPM) where he can deliver advisory and training services for data protection. Concurrently, Francis is an Associate Career Coach with NTUC e2i and SIM on a part-time basis to advise clients on their career path and assist them in employment services.
During his 8-year service as a General Manager with NTUC LearningHub (LHUB) from Feb 2013 to August 2020, he lead the LHUB team in the Data Protection projects that included but not limited to the following:
- To the successful launch of 18 NICF ICT courses under WDA/MDA in late 2013. Those ICT courses covered cyber-security, network management & database management for ICT professional critical towards data protection approach.
- Successful secured the appointment by PDPC for LHUB to deliver the “Fundamentals of the PDPA” course at the initial launch in 2014.
- In 2018, LHUB team won the bid from PDPC to the design, develop and manage the examination system for the “Practitioner Certificate for Personal Data Protection (Singapore)”.
- Started collaboration with PDPC towards the courseware development for the DPO competency framework and training roadmap, which was officially launched by the Minister of Communications and Information in July 2019.
Since 1978, prior to joining LHUB, Francis had acquired four decades of work experience in the Information & Communication Technology (ICT) companies serving key customers in a wide range of industries. He is a seasoned strategic consultant, business advisor and senior manager with hands-on experience. Francis has held many different senior manager positions within MNC organizations and corporations over the last few decades.
Certifications
MSc in Skills & Workforce Development
BSc in Computer Information System
Diploma in Adult Continuing Education (DACE)
Advance Certificate in Training & Assessment (ACTA)
Certified Information Privacy Manager (CIPM)
Practitioner Certificate in Data Protection (Singapore) 2020 – PDPC
Mr Loh Yong Chye

Mr Loh Yong Chye
Mr Loh Yong Chye, Adjunct Lecturer, is currently the CEO and Co-founder of ACT:DPI Pte Ltd. He is concurrently an adult educator specializing in PDPA training. He holds an Advanced Certificate in Learning & Performance (ACLP) and is a Certified Information Privacy Manager (CIPM)1.
Yong Chye was the Chief trainer for the SG United Skills Programme for Data Protection Officer (SGUS-DPO). This programme was a collaboration between ACT:DPI and NTUC LearningHub. Since March 2021, 38 PMETs had undergone 6-month programme to become DPOs. He specialises in DP training and has taught close to 1,000 trainees to date on PDPA.
Yong Chye was the Deputy Director (DP Ecosystem) with the Personal Data Protection Commission from Jan 2013 to Dec 2019. Notable achievements during his 7-year stint in PDPC included:
- Successful rollout of both the “Fundamentals of the PDPA” course and the “Practitioner Certificate for Personal Data Protection (Singapore)” preparatory course and examination module;
- Completion of the DPO competency framework and training roadmap, which was officially launched by the Minister of Communications and Information in Jul 2019;
- Development of multiple DP tools, resources and services to help organisations, especially SMEs and non-profit organisations seeking to comply with the PDPA; and
- Having led the DPO team responsible for the maintenance and enhancement of the DP policies and procedures within the PDPC, as well as, the communications and outreach team to create awareness of, and promote compliance to, the PDPA in the initial years.
Prior to joining the PDPC, Yong Chye did a 4-year overseas stint with the IDA International (a subsidiary of then-IDA) where he provided eGov consulting services to the governments of Bhutan, Trinidad and Tobago and Moldova.
In the earlier years of his career at the then-IDA, he was the divisional head in charge of organisation development and excellence, and an IT manager of a government agency.
1 awarded by Skillsfuture Singapore (SSG) and the International Association of Privacy Professionals (IAPP) respectively.
Insights from Course Conveners
This programme is designed for professionals and executives who are appointed as data protection officers and seek to equip themselves with both the knowledge (the “what?”) and a set of tools and techniques (the “how?”) to kickstart the data protection journey for their organisations.
Quote
“To stay competitive, it is thus important for your organisation to take an accountability-based approach to managing customers’ personal data. This will help your organisation strengthen trust with the public, enhance business competitiveness and provide greater assurance to your customers, all of which are necessary factors to thrive in the digital economy.”
Source: Personal Data Protection Commission (2022, Nov 22). https://www.pdpc.gov.sg/accountability
Course Fees
Total Nett Programme Fee Payable, Including GST, after additional funding from the various funding schemes
Participants must fulfill at least 75% attendance and pass all assessment components to be eligible for SSG funding.
To enquire, email soc-ace@nus.edu.sg
To register, click Register
Course Codes:
PDPA Compliance for Executives: TGS-2021008507 (Classroom Learning)
Data Breach Management: TGS- 2022012326 (Classroom Learning) / TGS-2022012326 (Synchronous e-learning)
Data Protection Governance & Risk Management: TGS-2022012742 (Classroom Learning) / TGS-2022012288 (Synchronous e-learning)
Data Protection Stakeholder Engagement: TGS-2022012301 (Classroom Learning) / TGS-022011475 (Synchronous e-learning)
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