Professional Certificate

Professional Certificate in Mastering a Holistic Approach in Digital Transformation

Programme Structure


Programme NameProgramme ScheduleMode of DeliveryProgramme Code
Digital Transformation – Customer Value and Business Model8, 9 and 10 January 2025 | 9 am – 5.30 pmClassroom LearningTGS-2023035933
Digital Transformation – Enablers, Talent and Leadership13, 14 and 15 January 2025 | 9 am – 5.30 pmClassroom LearningTGS-2023035924
Digital Transformation – A Holistic Approach16 January 2025 | 9 am - 5.30 pmClassroom LearningTGS-2023035935
Duration 7 days

Programme Overview

The Professional Certificate in Mastering a Holistic Approach in Digital Transformation is a comprehensive programme designed to equip learners with the essential competencies needed to navigate and lead organisational transformations effectively. This certificate offers a unique umbrella methodology that integrates established practices such as Design Thinking, Agile, and Business Model Canvas, providing a holistic approach. By fostering a common language and culture, it effectively breaks down organisational silos, enabling seamless collaboration across departments. Unlike other programmes, this certificate prioritises the “how” of transformation, offering practical strategies and insights to complement the traditional focus on “why” and “what.” Furthermore, it avoids the common pitfall of technology-centric solutions, ensuring a balanced approach to transformation initiatives. For the first time, it establishes a comprehensive framework comprising 19 drivers or elements crucial to any successful transformation endeavour, providing learners with a roadmap for sustainable change and growth.

Programme Objectives

This Professional Certificate will equip learners with the following competencies:

  • Provides an umbrella method that unifies existing practices (e.g., Design Thinking, Agile, Business Model Canvas, etc.) into a holistic approach for senior leaders.
  • Creates a common language and culture that breaks down organisational silos.
  • Focuses on “How you should transform” vs just Why and What.
  • Avoids a lopsided technology and solution focus that plagues other programmes.
  • Establishes the 19 drivers or elements in any transformation for the first time

Testimonials


I found this course very enjoyable. Moments when Dr Dennis shared his own challenges when building TMR, the digital bank of UOB, are deeply insightful and I could relate to many of the trade-offs he had to make. Dr Dennis is such a deep-thinker and you'll notice that rigour immediately in the insights he shares & the coursework content. His 30 years of rich experience reflects in the course material. I also thoroughly enjoyed the class discussions & course-work of breaking down the opportunities for Air BNB & TEMO. For those evaluating if they should attend, I found the TaP framework to be a much more concise & usable framework compared to a full-blown MBA. There are also significant overlaps between the TaP framework & the Product Management discipline. I would highly recommend this coursework for C-suites, Senior Product Leaders & Head of Transformations. If there's 1 thing I took away from this course, it's an appreciation for the complexities and inter-connectedness between the 19 aspects of the TaP framework!

Aneez AhmadProduct @ GXS Bank

I've had the privilege of engaging in insightful discussions with Dr Dennis Khoo since 2023, delving into the realm of #holisticapproach for #digitaltransformation and uncovering how #agile organizations can effectively navigate rapid changes and complexities. To say that I was thoroughly impressed by the program would be an understatement. Over the course of three modules spanning seven days, Dennis took us on an enriching journey, sharing his invaluable experiences in pioneering the first Asean digital bank. The program delved into a holistic approach, covering key aspects such as #customervalue, #businessmodel, #organizationcapability, and #peopleandleadership. This program is a beacon of significant learning, one that I am eager to leverage in my future endeavours involving digital and agile transformations. I wholeheartedly encourage fellow leaders to explore this transformative experience.

Marc GongSenior Director

If you're looking for a primer on the success of transformation projects, I highly recommend attending the certification course led by Dr. Dennis Khoo. While I may not be leading a project at the same scale as Dr. Khoo, I found the course to be insightful and useful in my own work. The discussions were engaging and thought-provoking, and the concepts presented are transferable across industries. As someone not in the digital domain, I still found the concepts, models, tools, and methodologies to be applicable to my work. Don't miss out on this opportunity to learn and grow, especially if you're an inquisitive learner like many of my batch mates who come from diverse backgrounds beyond banking and digital economies.

Ethan Ang Lip ChongSales Leadership at Ecolab

I thought I knew all about Transformation until I attended this course. Most people think Transformation a just a technical implementations but there is a lot more than meets the eyes. It’s nothing like learning from a real practitioner. This course is not an amalgamation of all the best practices that hadn’t been implemented before. What I enjoyed most are the hindsight stories of the mistakes & failures, that one can learn and avoid. (There is a saying : It takes a wise man to learn from his own experience, but an even wiser man to learn from the experience of others). I strongly recommend this course to anyone willing to learn by the experiences of others … it will be much cheaper, less heart aches and above all, increases your probability of success ! Thank you Dennis for inviting me to this course.

Vivien LianManaging Director, United Overseas Bank Limited

Instructors


Dr Dennis Khoo

Mr Choi Jungkiu

Programme Fees


Singapore Citizens Singapore PRs Enhanced Training Support for SMEs International Participants
39 years old or younger 40 years old or older
S$2,452.50 S$952.50 S$2,452.50 S$952.50 S$8,175.00
  1. Total Nett Programme Fee Payable, including GST, after additional funding from various funding schemes.
  2. Participants must fulfill at least 75% attendance and pass all assessment components for all short courses within a professional certificate in order to be eligible for SSG funding.
  3. Please note that all external funding for courses is limited in duration and subject to eligibility and availability.

Other Information

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