Professional Certificate

Professional Certificate in Digital Operations and AI Transformation

Programme Structure


Programme NameProgramme ScheduleMode of DeliveryProgramme Code
Value Discovery and Alignment for Digital Operations and AI TransformationTo be advisedClassroom LearningTGS-2024048816
 To be advisedSynchronous e-LearningTGS-2024048809
Emerging Technologies for Digital and AI TransformationTo be advisedClassroom LearningTGS-2024048828
 To be advisedSynchronous e-LearningTGS-2024048992
Operationalising Digital and AI TransformationTo be advisedClassroom LearningTGS-2024048822
 To be advisedSynchronous e-LearningTGS-2024048826

Programme Overview

Digital and Artificial Intelligence (AI) transformation is about the adoption of innovative technologies to meet business goals. But with the business world today charged with soaring volatility, uncertainty, complexity, and ambiguity, business leaders require additional skills in both augmenting the business with relevant digital technology and uncovering and delivering value from these digital assets through effective digital and AI operations.

However, the majority of the digital and AI transformation efforts in large organisations are failing today at an alarming rate, as the gap between aspiration and reality is never addressed in such a major endeavour. The basic causes of these undesirable outcomes boil down to three factors: the alignment of goals and value between business and IT, the lack of competencies in deploying these cutting-edge technologies, and the failure to adopt and scale these initiatives over a long period. This professional certificate focuses on the Digital and AI transformation imperatives and how organisations can avoid these three common pitfalls.

Key concepts, best practices, processes, and frameworks in Digital and AI operations through a transformative effort are the key takeaways of this course. It is designed with ample individual hands-on and group learning to solidify the understanding of the various digital and AI technologies widely used, and pre-eminently by organisations that have embarked on the transformation journey with stories of successes and failures. The programme is taught by industry practitioners who have in past decades led these strategic imperatives in global Fortune 500 companies.

Programme Objectives

This professional certificate will equip learners with knowledge and skills on transformation value discovery and alignment, emerging technology, organisation capability, and building the operating model to scale adoption. At the end of the course, participants will be able to:

  • Develop a comprehensive digital and AI transformation strategy in value alignment, digital portfolio construction, roadmap design, and change management.
  • Identify the challenges and be able to mitigate the business risks during the transformation.
  • Build a solid understanding of emerging and AI technologies to deliver aligned business outcomes.
  • Design an operating model that is required to sustain and scale the adoption of these emerging and AI technologies.

Job Role Readiness

It will prepare learners in the following job roles to perform their responsibilities more effectively:

  • Business and Digital Transformation directors and managers
  • Digital operation managers
  • Digital project managers

Prerequisites

The minimum entry requirement is a polytechnic diploma.

Instructors


Mr Lim Kuo Siong

Mr Thian-Hwei Kung

Mr Soh Kin Wei

Programme Fees


Singapore Citizens Singapore PRs Enhanced Training Support for SMEs International Participants
39 years old or younger 40 years old or older
S$2,174.55 S$844.55 S$2,174.55 S$844.55 S$7,248.50
  1. Total Nett Programme Fee Payable, including GST, after additional funding from various funding schemes.
  2. Participants must fulfill at least 75% attendance and pass all assessment components for all short courses within a professional certificate in order to be eligible for SSG funding.
  3. Please note that all external funding for courses is limited in duration and subject to eligibility and availability.
  4. Maximum Candidature Period: Candidates who enrol for the professional certificates must complete the programme within three years from the start of their course.