NUS ACE Logo

Implementation of Healthcare Digitalization:
Healthcare Supply Chain

Date: On Demand

Duration: 3 Days

Course Overview

Logistics with the advent of eCommerce has evolved into a very agile, personalized and efficient logistics chain. End to end, from Supply to demand.

Healthcare Supply Logistics presents similar challenges as we need to personalized to each patient and be efficient to support a hospital. Similarly, we are defining various patient journeys for the purpose of creating an efficient and effective care delivery at home, community, primary care and tertiary facilities. Using the tools developed in logistics, Patient Journeys can be mapped out and optimized using logistics principles and technology.

Course Objectives

Participant will be introduced to key logistics technologies and how they can be adapted for healthcare supply chain and patient journeys optimization.

Learning Outcomes

  • Participants will understand some of the tools that are use in Logistics. Together with the introduction to process mapping, they will be able to map healthcare processes and patient journeys
  • Participants will be able to use the knowledge of the logistics industry to map and optimized their clinical, patient journeys and care processes.

Topics

Day One:

  • Introduction to Supply Chain Management  (time and motion study)
  • 3 case study on how technology has improve supply chain
  • Impact of technology in recent development
    • Ecommerce
    • Mobile / personal device
    • Edge devices: Barcodes, QR
    • Cloud Services
    • PMT
  • Data & Analytics
    • Personalization
    • Precision targeting
    • Real time information
    • Customer focus
    • IoT Information

Day Two:

  • Healthcare supply chain
    • Drugs & Consumable
    • Patient journey @ home
    • Out-patient journey
    • In-patient journey
    • Sterile supply management
    • Patient bed management
  • Models and principle of SCM that can be adapted to healthcare
    • Models
  • Participant workshop to identify 3 journeys for brainstorming and design
Day Three:

  • Introduction to design thinking and process automation
  • Introduction to data tools and analytics
  • Application workshop to 3 identifies journey
  • Business analytics and data visualization
  • Identify information and data
  • ‘How to’ use these information
  • Exercise to use tools
  • Process improvements
  • Data integration:
    • To/From ERP
    • To/From IoT
    • To/From EMR
    • To/From partners, suppliers
    • To/From stakeholders / patients
  • Cybersecurity and privacy

Who Should Attend

  • Healthcare informatics, IT, Nurses, supporting staff and healthcare software providers
  • Nursing and clinical employees who are responsible for improving, clinical, patients and delivery processes

Course Convener

(Click their photos to view their short biographies)

eeeee Teo Chin Seng

Mr Teo Chin SengMr Teo Chin Seng

Course Fees

Singapore Citizens
39 years old or younger
40 years old or older
Singapore PRs
Enhanced Training Support for SMEs
International Participants

Total Nett Programme Fee Payable, Including GST, after additional funding from the various funding schemes

Participants must fulfill at least 75% attendance and pass all assessment components to be eligible for SSG funding.

To enquire, email soc-ace@nus.edu.sg

To register, click Register

Course Code:
TGS-2020507531

Select Short Course / Modular Course -> Apply for Myself -> Browse Academic Modules / Short Courses-> Module/Course Category -> Short Courses -> Browse Courses-> Strategic Tech Mgt Institute (Faculty/Department / Unit)

Please download the user guide for NUS Online Application Portal after you click ‘Apply for Myself’ if you need assistance.

Course Fee Breakdown

Singapore Citizens

Singapore Citizens

39 years old or younger

Singapore Citizen

40 years old or older
Singapore PRs
Enhanced Training Support for SMEs
International Participants