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Short Course

Digital Transformation – User Case Generation, Selection and Prioritization

Programme ScheduleDuration (days)Mode of DeliveryProgramme Code
18 Nov, 19 Nov 2024 | 9am-5.30pm2Classroom LearningTGS-2021007495

Course Overview

This workshop will require the involvement of functional service-users, IT professionals (internal), and the digital transformation team. User case creation and prioritization, roadmap formulation, and strategy to tap on and engage vendors will be covered. The output of this workshop is a list of digital initiatives. These digital initiatives are likely to be the output of the re-imagination of digital experience and digital operations. Case studies and discussion on digital product innovation, such as harnessing on industrial IoT, robotics and automation for human-robot collaboration will also be covered.

Course Objectives

At the end of this course, participants will be able to:

  1. Know how to identify, develop, and prioritise use cases.
  2. Identify the relevant KPIs to measure and reflect on use case implementations.
  3. Aware of how to identify lighthouse projects to jumpstart the digital transformation journey.
  4. Have the capacity to synthesize emerging technology and assess your own organisation’s digital maturity stage
  5. Understand through case studies and discussion on how to harness on industrial IoT, robotics and automation for innovation

Who Should Attend

Executives and Managers who are involve (to be involved) in Digital Transformation in their organisation

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This programme is part of

  • Professional Certificate in Digital Transformation – Digital Capability and Agility

    • Types of Available Fundings

  • UTAP

    • Instructors


    Mr Marcus Pang

    Mr Marcus Pang

    Marcus has more than 20 years of working experience in P/L & People Management, Business Advisory & Consulting, Digital Transformation & Change Management, and Complex Digital Project Management. He has deep industry experience in Manufacturing (Automotive), Oil & Gas, Retail, Logistics and Transportation. Marcus has diversified working experience. He has held senior management positions at MNCs such as Gartner and Atos Consulting China. He has also held senior positions at end-user enterprises such as Chief Advisor (digital transformation), VP Integration & Transformation and CIO. To top it off, Marcus has also run a start-up for eight years. Marcus possesses great passion towards both work and pleasure. He is fun, approachable, confident and a strong mentor. Over the years he has trained and coached many consultants and CxOs respectively. Marcus is now an instructor at ACE, covering courses such as Digital Transformation, Strategy and Innovation. He also conducts in-house seminars on AI, Future of Work and Agile Enterprise, among others and undertakes consulting projects with enterprises. Marcus is native both in Chinese and English.

    A/Prof Tan Chuan Hoo

    A/Prof Tan Chuan Hoo

    A/Prof Tan Chuan Hoo is Associate Professor (tenured) and Deputy Head (Administration and Research) in the Department of Information Systems and Analytics, School of Computing at the National University of Singapore (NUS). He is the curriculum chair for the department. Prior to joining NUS, he held a tenured faculty position in Hong Kong. Chuan Hoo conducts research in the area of the digital economy, digitalization and future of work with a range of organisations and institutions. His work has appeared in premium journals such as MIS Quarterly, Information Systems Research, Journal of Management Information Systems, Journal of AIS, ACM Transactions on Management Information Systems, IEEE Transactions on Engineering Management, Journal of American Society for Information Science and Technology, Long Range Planning among many others. He has authored over 100 peer-reviewed papers (http://goo.gl/gZcd47). He serves or has served on the editorial boards of leading journals including MIS Quarterly (Associate Editor), Journal of AIS (editorial board member), IEEE Transactions on Engineering Management (editorial board members), among others. Chuan Hoo is the recipient of the INFORMS ISS Design Science Award (2013), MIS Quarterly outstanding associate editor award (2016), Journal of AIS best reviewer award (2016), and NUS School of Computing faculty teaching excellence award (2017).

    Programme Fees


    Singapore Citizens Singapore PRs Enhanced Training Support for SMEs International Participants
    39 years old
    or younger    		 40 years old
    or older
    Full Programme Fee S$2,100.00 S$2,100.00 S$2,100.00 S$2,100.00 S$2,100.00
    Less: SSG Grant Amount S$1,470.00 S$1,470.00 S$1,470.00 S$1,470.00 -
    Nett Programme Fee S$630.00 S$630.00 S$630.00 S$630.00 S$2,100.00
    9% GST on Nett Programme Fee S$56.70 S$56.70 S$56.70 S$56.70 S$189.00
    Total Nett Programme Fee Payable, Including GST S$686.70 S$686.70 S$686.70 S$686.70 S$2,289.00
    Less Additional Funding - S$420.00 - S$420.00 -
    Total Nett Programme Fee Payable, Including GST, after additional funding from the various funding schemes S$686.70 S$266.70 S$686.70 S$266.70 S$2,289.00
    1. Total Nett Programme Fee Payable, including GST, after additional funding from various funding schemes.
    2. GST shall apply at prevailing rates.
    3. Participants must fulfill at least 75% attendance and pass all assessment components to be eligible for SSG funding.
    4. Singaporeans and Singapore PRs are eligible for up to 90% SkillsFuture Singapore (SSG) funding, subject to SSG funding guidelines.

    Advanced Computing for Executives

    11 Research Link
    COM 3, #B1-07
    Singapore 119391
    Telephone: +65 6516 5523
    Email: soc-ace@nus.edu.sg

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