Digital Transformation – Getting It Right From The Start

Assoc Prof Keith Barrett Carter

Assoc Prof Keith Barrett Carter’s mission is to “Help others succeed.” through his lecturing, writing, inventing, and mentoring. He also delivers results by leading several Big Data projects in retail, fintech, supply chain, and education. Personally, he leads a men’s bible study and with his wife a family bible study.
He asks, “Why do people with good facts, make bad decisions?”

He is an associate professor at the NUS School of Computing, where he has two mandates: teaching and consulting. He has a passion for engaging and inspiring students to achieve more. He teaches Supply Chain Visualization, and Purchasing and Materials Management and connects students with companies at all levels to bring the theory to life in the business world.

He consults senior business leaders on strategy, actionable intelligence, design thinking, and human capital. He is consultant to the president of Hong Leong Finance, the managing director of Bollore, Non-Exec Director of Datarama a Fintech startup, past Principal Advisor to KPMG and past Non-Exec Director of Mentorica (a mobile Big Data solution provider).

He is invited to speak around the world including prestigious venues TEDx, Gartner, IBM, KPMG, SingHealth, Media & Infocomm Development Authority, Financial Times, The Economist and more.

From 1999 to 2012 Keith worked for the Estee Lauder Companies, Global Supply Chain Center of Excellence, tasked to lead the strategic changes to supply chain to improve the overall performance of the company. Keith established and led Global Supply Chain initiatives: Supply Chain Intelligence, Knowledge Management, Transformation Governance, and Data Management. All to achieve end-to-end supply chain visibility.

From 1995 to 1998 Keith Carter worked as a consultant for Andersen Consulting in New York, now Accenture. His clients included: Goldman Sachs, St Paul Reinsurance, NY State, and Smith Barney.

Keith holds an MBA from Cornell University and a Bachelor’s degree in Electrical and Computer Systems Engineering from Rensselaer Polytechnic and is certified in procurement and counter-terrorism.

Industry Credentials

Accenture • KPMG • DBS • Hong Leong Finance • Citibank • ANZ • China Construction Bank • DSM • Panasonic • Sompo Japan Nipponkoa • P&G • SAP • Qlik • BW Offshore • New York State • Gucci • Bollore • Google • Rio Tinto • Human Capital Leadership Institute

Assoc Prof Tan Chuan Hoo

Assoc Prof Tan Chuan Hoo is Associate Professor (tenured) and Deputy Head (Administration and Research) in the Department of Information Systems and Analytics, School of Computing at the National University of Singapore (NUS). He is the curriculum chair for the department. Prior to joining NUS, he held a tenured faculty position in Hong Kong. Chuan Hoo conducts research in the area of the digital economy, digitalization and future of work with a range of organisations and institutions. His work has appeared in premium journals such as MIS Quarterly, Information Systems Research, Journal of Management Information Systems, Journal of AIS, ACM Transactions on Management Information Systems, IEEE Transactions on Engineering Management, Journal of American Society for Information Science and Technology, Long Range Planning among many others. He has authored over 100 peer-reviewed papers (http://goo.gl/gZcd47). He serves or has served on the editorial boards of leading journals including MIS Quarterly (Associate Editor), Journal of AIS (editorial board member), IEEE Transactions on Engineering Management (editorial board members), among others. Chuan Hoo is the recipient of the INFORMS ISS Design Science Award (2013), MIS Quarterly outstanding associate editor award (2016), Journal of AIS best reviewer award (2016), and NUS School of Computing faculty teaching excellence award (2017).

Dr Guo Lei

Dr Guo Lei is an active educator and researcher in data science, behavioural study and design thinking, with extensive experience in delivering practice-based learning programmes and applied research projects with successful results.

Starting her career in Singapore as a marketing practitioner, Dr Guo worked across manufacturing, entertainment and education industries. She was the Chief Representative in China for a Singapore listed company. She was also responsible for setting up Shanghai Office and promoting executive education programmes for NUS Business School in Greater China market.

With the aspiration of bridging the gap between research and practice, Dr Guo pursued her PhD in the UK, where she worked on large-scale research projects with Cambridge University Service Alliance, BAE Systems and China Mobile.

Dr Guo returned to Singapore and joined NUS as a faculty member in 2011. She has particular experience in tackling complex challenges through applied research and education. She was the Principal Investigator for a series of research projects to inform better public transport policy decisions. She consults corporate clients on data analytics, user experience design and service innovation. Dr Guo teaches executive programmes of Data Analytics and Design Thinking at NUS. She has a passion for engaging and inspiring working professionals at all levels by applying the theory to real world business applications.

Dr Guo holds a PhD in Marketing from University of Exeter, an MBA from University of Adelaide University and a BA in Literature from Beijing Normal University.