Digital Solutioning and Delivery

Dates: 4 Mar, 5 Mar 2024 | 9am-5.30pm | Classroom Learning 

Duration: 2 Days

Course Overview

This course teaches:
• The main purpose of stakeholder engagement and vendor assessment in applications development.
• Performance measures, solution analysis, and how to evaluate a digital solution in business data analysis.

This course is part of Professional Certificate in Digital Business Analysis.

Course Objectives

Effective Stakeholder Management
Learn about Stakeholder Management
– Learn how to identify Stakeholders
– Learn how to perform Stakeholder Analysis

Solution Development Approach
Predictive vs Adaptive Approach to applications development

– Know the solution development methodologies
– Distinguish between predictive and adaptive approaches
– Organise solution development resources
– Examine the business analyst role

Solution Acquisition Process
Learn what is Vendor Assessment Process
– Understand the acquisition process
– Comply with procurement principles
– Prepare the Request For Proposal (RFP)
– Select the right service provider

Solution Performance Evaluation
Measure and Analyse Solution Performance, and evaluate the digital solution in business data analysis
– Analyse solution performance
– Evaluate solution value to the organisation
– Adapt solutions to address gaps

Who Should Attend

Business Analyst, Product Management / Development


Diploma (or equivalent) with 3 years working experience, preferably in the IT industry.

Course Convener

(Click photo to view biography)

eeeee Tan Tzann Chang

Tan Tzann ChangTan Tzann Chang

Course Fees

Singapore Citizens
39 years old or younger
40 years old or older
Singapore PRs
Enhanced Training Support for SMEs
International Participants

Total Nett Programme Fee Payable, Including GST, after additional funding from the various funding schemes

GST shall apply at prevailing rates.

Participants must fulfill at least 75% attendance and pass all assessment components to be eligible for SSG funding.

This course is eligible for Union Training Assistance Programme (UTAP). NTUC members can enjoy up to 50% funding (capped at $250 per year) under UTAP. NTUC members aged 40 and above can enjoy higher funding support up to $500 per individual each year, capped at 50% of unfunded course fees, for courses attended between 1 July 2020 to 31 December 2025. Please click here for more information.

To enquire, email

To register, click Register

Course Codes
TGS-2022011486 (Classroom learning)
TGS-2022011542 (Synchronous e-learning)

Course Fee Breakdown

Singapore Citizens

Singapore Citizens

39 years old or younger

Singapore Citizen

40 years old or older
Singapore PRs
Enhanced Training Support for SMEs
International Participants

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