Digital Business Strategy
Date: 20 Sep, 21 Sep, 22 Sep 2022 | 7pm-10.45pm | Online
Duration: 3 Half Days
The participants will learn a framework to conduct digital business visioning workshop with different stakeholders using Design Thinking to envision the business model, reimagine the customer journey, and illustrate the business capabilities for digital business. The course provides hand-on experience to produce a digital business strategy and digitalisation plan.
This module is part of Professional Certificate in Digital Transformation – Digital Strategy and Implementation
At the end of the course, the participants will be able to:
- Produce a digital business strategy and plan
- Design Thinking
- Business Model Canvas
- Customer Journey Mapping
- Business Capability Model
Who Should Attend
- Business Leaders
- Digital strategists
- Business Architects
- Digital Project/Product Managers
(Click their photos to view their short biographies)
Adj Prof Kwong Yuk Wah
Adj Prof Kwong Yuk Wah has a deep passion in teaching. She has been sharing her experience and practical knowledge through her adjunct teaching at the National University of Singapore since 2008 and is currently an Adjunct Professor, Department of Information Systems and Analytics, School of Computing, National University of Singapore.
She has worked in Singapore public sector for over 25 years, and has held various management positions. She has played a significant role in major IT initiatives, starting with the Singapore Government’s Civil Service Computerisation Programme (CSCP) and the various Singapore e-Government initiatives which paved the way for Singapore’s standing as the world leader of e-Government. She has established e-Government Leadership Centre (eGL) in Institute of Systems Science, National University of Singapore and was the founding director in 2006. She has worked as Geographic Information System Consultant and Land Information System/Land Record Automation Expert for United Nations Centre for Human Settlements (UNCHS).
She was the Chief Information Officer (CIO) of National Trades Union Congress (NTUC) from 2008 to 2019. Under her leadership, NTUC is a winner of National Infocomm Awards (NIA) 2014 for the Most Innovative Use of Infocomm Technology in the private sector category which is Singapore’s highest accolade for infocomm innovation. She was also the Chief Data Protection Officer from 2013 to 2019, and Chief Infocomm Security Officer (CISO) from 2016 to 2019 of NTUC and its affiliated unions as well as Ong Teng Cheong Labour Leadership Institute. During her tenure in NTUC, she concurrently assumed CIO role of NTUC First Campus from 208 to 2012 and NTUC Club from 2016 to 2019.
She is a Fellow Member of Singapore Computer Society (SCS). She holds the titles of Certified IT Project Manager (Senior), Certified IT Outsourcing Manager (Senior), and Certified AI Ethics and Governance Professional of Singapore Computer Society. She currently sits on the Executive Council of Singapore Computer Society and holds a Vice President role, this is in addition to being a member of AI Ethics and Governance Advisory Committee which is a joint initiative of IMDA and SCS launched in October 2019, and she chairs the AI Ethics and Governance Certification Committee of SCS. She serves on the Board of Nanyang Academy of Fine Arts (NAFA).
She was awarded an ASEAN CIO Award 2015 by IDG ASEAN; and is among the “ASEAN’s Top 50 Technology and Digital Chiefs 2019” which is the inaugural CIO50 in ASEAN by IDC, recognising the top 50 senior technology executives driving innovation and influencing rapid change. She is in the inaugural Singapore 100 Women In Tech list (2020) compiled by IMDA and SCS.
She received her Doctor of Business Administration degree (2008) from University of Newcastle, Australia. Her dissertation is Singapore e-Government strategy.
Total Nett Programme Fee Payable, Including GST, after additional funding from the various funding schemes
Participants must fulfill at least 75% attendance and pass all assessment components to be eligible for SSG funding.
To enquire, email firstname.lastname@example.org
To register, click Register
Course Fee Breakdown
Singapore Citizens39 years old or younger
Singapore Citizen40 years old or older