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Short Course

Digital Solutioning and Delivery

Programme ScheduleDuration (days)Mode of DeliveryProgramme Code
To be advised2Classroom LearningTGS-2022011486

Course Overview

This course teaches:

  • The main purpose of stakeholder engagement and vendor assessment in applications development.
  • Performance measures, solution analysis, and how to evaluate a digital solution in business data analysis.

Course Objectives

Effective Stakeholder Management
Learn about Stakeholder Management
– Learn how to identify Stakeholders
– Learn how to perform Stakeholder Analysis

Solution Development Approach
Predictive vs Adaptive Approach to applications development
– Know the solution development methodologies
– Distinguish between predictive and adaptive approaches
– Organise solution development resources
– Examine the business analyst role

Solution Acquisition Process
Learn what is Vendor Assessment Process
– Understand the acquisition process
– Comply with procurement principles
– Prepare the Request For Proposal (RFP)
– Select the right service provider

Solution Performance Evaluation
Measure and Analyse Solution Performance, and evaluate the digital solution in business data analysis
– Analyse solution performance
– Evaluate solution value to the organisation
– Adapt solutions to address gaps

Job Role Readiness

Business Analysts, Product Management / Development

Prerequisites

Diploma (or equivalent)

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This programme is part of

  • Professional Certificate in Digital Business Analysis

    • Types of Available Fundings

  • SkillsFuture Funding
  • SkillsFuture Credit
  • Enhanced Training Support
  • SFEC
  • UTAP
  • PSEA

    • Instructors


    Mr Tan Tzann Chang

    Mr Tan Tzann Chang

    Mr Tan Tzann Chang has over 35 years of leadership and professional experience, spanning the technology, public service and higher education sectors with local, government and multi-national organisations. He was the former Deputy Director of NUS IT Department heading the CITO Office. He has served in varied roles, from general management, sales and customer acquisition, business development, and operations delivery oversight, to facilitating, lecturing and advisory. He managed a client portfolio delivering over $10m of annual revenue while achieving high client satisfaction ratings regularly. Tzann Chang is also an experienced facilitator of over 15 years and constantly innovates in delivering great learning experiences in areas of business, technology and digital product strategy and management as well as IT finance, sourcing and project management. He has conducted over 200 in-person and online courses with over 4,500 local and overseas participants achieving course rating 4.0/5.0. His past advisory engagements included business and technology governance and management, strategic sourcing, service delivery management, business start-up and e-government development. He can be reached at LinkedIn.

    Programme Fees


    Singapore Citizens Singapore PRs Enhanced Training Support for SMEs International Participants
    39 years old
    or younger    		 40 years old
    or older
    Full Programme Fee S$1,900.00 S$1,900.00 S$1,900.00 S$1,900.00 S$1,900.00
    Less: SSG Grant Amount S$1,330.00 S$1,330.00 S$1,330.00 S$1,330.00 -
    Nett Programme Fee S$570.00 S$570.00 S$570.00 S$570.00 S$1,900.00
    9% GST on Nett Programme Fee S$51.30 S$51.30 S$51.30 S$51.30 S$171.00
    Total Nett Programme Fee Payable, Including GST S$621.30 S$621.30 S$621.30 S$621.30 S$2,071.00
    Less Additional Funding - S$380.00 - S$380.00 -
    Total Nett Programme Fee Payable, Including GST, after additional funding from the various funding schemes S$621.30 S$241.30 S$621.30 S$241.30 S$2,071.00
    1. Total Nett Programme Fee Payable, including GST, after additional funding from various funding schemes.
    2. Participants must fulfill at least 75% attendance and pass all assessment components to be eligible for SSG funding.
    3. Please note that all external funding for courses is limited in duration and subject to eligibility and availability.

    Other Information

    This course is eligible for Union Training Assistance Programme (UTAP). NTUC members can enjoy up to 50% funding (capped at $250 per year) under UTAP. NTUC members aged 40 and above can enjoy higher funding support up to $500 per individual each year, capped at 50% of unfunded course fees, for courses attended between 1 July 2020 to 31 December 2025. Please click here for more information.

    Advanced Computing for Executives

    11 Research Link
    COM 3, #B1-07
    Singapore 119391
    Email: soc-ace@nus.edu.sg

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