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Short Course

Digital Solutioning and Delivery

Course ScheduleDuration (days)Mode of DeliveryTGS Reference Number
To be advised2Classroom LearningTGS-2025056805
To be advised2Synchronous e-LearningTGS-2025056807

Course Overview

This course teaches:

  • The main purpose of stakeholder engagement and vendor assessment in applications development.
  • Performance measures, solution analysis, and how to evaluate a digital solution in business data analysis.

Course Objectives

Effective Stakeholder Management
Learn about Stakeholder Management
– Learn how to identify Stakeholders
– Learn how to perform Stakeholder Analysis

Solution Development Approach
Predictive vs Adaptive Approach to applications development
– Know the solution development methodologies
– Distinguish between predictive and adaptive approaches
– Organise solution development resources
– Examine the business analyst role

Solution Acquisition Process
Learn what is Vendor Assessment Process
– Understand the acquisition process
– Comply with procurement principles
– Prepare the Request For Proposal (RFP)
– Select the right service provider

Solution Performance Evaluation
Measure and Analyse Solution Performance, and evaluate the digital solution in business data analysis
– Analyse solution performance
– Evaluate solution value to the organisation
– Adapt solutions to address gaps

Job Role Readiness

Business Analysts, Product Management / Development

Prerequisites

Diploma (or equivalent)

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This programme is part of

  • Professional Certificate in Digital Business Analysis

    • Types of Available Fundings

  • SkillsFuture Funding
  • SkillsFuture Credit
  • Enhanced Training Support
  • SFEC
  • UTAP
  • PSEA

    • Instructors


    Mr Tan Tzann Chang

    Mr Tan Tzann Chang

    Mr Tan Tzann Chang has over 35 years of leadership and professional experience, spanning the technology, public service and higher education sectors with local, government and multi-national organisations. He was the former Deputy Director of NUS IT Department heading the CITO Office. He has served in varied roles, from general management, sales and customer acquisition, business development, and operations delivery oversight, to facilitating, lecturing and advisory. He managed a client portfolio delivering over $10m of annual revenue while achieving high client satisfaction ratings regularly. Tzann Chang is also an experienced facilitator of over 15 years and constantly innovates in delivering great learning experiences in areas of business, technology and digital product strategy and management as well as IT finance, sourcing and project management. He has conducted over 200 in-person and online courses with over 4,500 local and overseas participants achieving course rating 4.0/5.0. His past advisory engagements included business and technology governance and management, strategic sourcing, service delivery management, business start-up and e-government development.

    Course Fees


    Singapore Citizens Singapore PRs Enhanced Training Support for SMEs International Participants
    39 years old
    or younger    		 40 years old
    or older
    Full Course Fee S$1,900.00 S$1,900.00 S$1,900.00 S$1,900.00 S$1,900.00
    9% GST on Full Course Fee S$171.00 S$171.00 S$171.00 S$171.00 S$171.00
    SSG Funding S$950.00 S$950.00 S$950.00 S$950.00 -
    Additional Funding if Eligible under Various Schemes - S$380.00 - S$380.00 -
    Total Nett Course Fee Payable, including GST S$1,121.00 S$741.00 S$1,121.00 S$741.00 S$2,071.00
    1. Total nett course fee payable, including GST, after additional funding from various funding schemes.
    2. Participants must fulfill at least 75% attendance and pass all assessment components to be eligible for SSG funding.
    3. The applicable funding is for Singaporeans and Singapore PRs. This is subject to change and in accordance with SSG funding guidelines as of course commencement.