Business Framework Foundation and Design Thinking

Short Course

Business Framework Foundation and Design Thinking

Course Schedule	Duration (days)	Mode of Delivery	TGS Reference Number
For Corporate Requests Only	2	Classroom Learning	TGS-2025056421
For Corporate Requests Only	2	Synchronous e-Learning	TGS-2025056419

Course Overview

When proposing solutions and projects with new technologies such as 5G, AI and data analytics, the project team inevitably gets challenged with putting up a viable business case. This course will cover the different tools used for business modelling and ROI analysis. The variety of tools will cover external environments (PESTER, SWOT) and internal and 360 tools like Business Model Canvas and Value Proposition Canvas. Real life 5G projects will be used as in-depth case studies. There will also be a project to develop a business case to pitch a 5G project to bring to market.

Course Objectives

At the end of this course, the participants will be able to:

Explain the various tools used to build and explain different business models
Choose the most appropriate one for the required project
Test their understanding and pitching skills in a team setting using a 5G-related project

Who Should Attend

Sales, marketing, product teams and senior executives.

Prerequisites

Participants are expected to have basic knowledge of distinctive 5G features and their practical value. Some work experience in a commercial environment will be useful to propose and pitch the 5G solution.

Enquire

This programme is part of

Professional Certificate in 5G for Corporate, Business and Marketing Professionals (Non-Technical)

Funding Available

SkillsFuture Funding

Enhanced Training Support

SFEC

PSEA

Instructors

Mr Chia Wai Kong

Mr Chia Wai Kong is the Director and Principal Consultant for Jakkolab Pte Ltd, a business consulting company that specialises in technology training and business process optimisation consulting. Wai Kong has 30+ years of experience in technology and business consulting, and system integration and project management with infocomms technology (ICT) multinational companies such as HP, Agilent, Ericsson, Lithium Technologies and Huawei. He has taken up various roles in these companies as Project Director, Chief Architect, Principal Solution Consultant, Practice Principal and Senior Business Consultant. He has a truly global consulting experience, having managed project deliveries and done consulting projects on every continent except Antarctica. This included whole of Asia, Australasia, UK, Ireland, Germany, East Africa and South America, with delivery teams coming from SE Asia, China, Japan, Korea, France, Germany, Switzerland and USA. Key projects include Digital Transformation of Hong Kong Telecoms Enterprise Business, launching Mobile Virtual Network Operator (MVNO) for Indonesian operator, Business Case development for fibre-to-the-home launch in Kenya, Business case for enterprise fibre project for Vodafone Germany, Smart Kingdom for Bahrain, Telecom Transformation for Dubai and Abu Dhabi, Project Director of multi-team consulting projects for Smart Communications and a Greenfield service provider in the Philippines, and Project Director for all-India subscriber registry rollout. As part of HP and Ericsson, Wai Kong was responsible to enforce Consultant Skills Inventory and to build the Global Solution Repositories. While in Huawei, he has conducted training and workshops in various telecom business processes and technologies related to the above projects. He was also a trainer of the Business Model Canvas (BMC) at Huawei University. Wai Kong founded Jakkolab with the intent of transferring his extensive international consulting and project management experience to local and regional companies. He has delivered 5G and IOT training to corporations and undergraduates. He has also delivered Digital Transformation training to Myanmar Imperial University MBA class and coached a Myanmar team of undergraduates for the ICAEW Business Challenge 2019. He is an Associate Trainer for a Malaysia-based premium technology provider where he has three 5G courses listed. He is also providing consulting in Business Process Improvement to drive Digital Transformation for SMEs in Singapore and Myanmar. Wai Kong is a Singapore Certified Management Consultant (SCMC) under Singapore Government’s Consultant Quality Initiative (CQI), under Singapore standards TR 43:2015 using guidelines from international standard ISO 20700. He also has a Certificate in Digital Marketing from AVADO (jointly developed with Google) and is a Lithium-certified Online Community Manager, and also a Bachelor of Engineering in Electrical and Electronics Engineering from Nanyang Technological Institute/National University of Singapore in 1987.

Mr Jim Lim Shien Min

Mr Jim Lim Shien Min is the founder of 59stVentures, an organisation focusing on leveraging expertise, experiences and connections of senior technology executives to create a positive social impact for society. He is currently the APAC Head of Health Ecosystem with the Zuhlke Group where he is helping the company expand its offerings to healthcare ecosystem players regionally. Prior to this, Jim was leading NCS Healthcare’s business and was involved in a few Covid-related initiatives including Community Care Facilities and public health systems. Before Covid, Jim was the founding CEO for Good Doctor Technology, a joint venture between PingAn Good Doctor from China and Grab. He joined the company as its first employee to set up its businesses in Indonesia and Singapore. Jim is currently an adjunct lecturer at the National University of Singapore (NUS), Singapore University of Social Sciences (SUSS), Huawei University and the FinTech Academy. He also sits on the board of startup companies in China, Taiwan, Singapore and India. Before his tenure at Good Doctor, Jim served as the Global Senior Director within the Group Chief Transformation Office at Huawei Technologies. In this role, he acted as the Regional Chief Technology Officer for strategic digital transformation projects across the APAC region. His focus encompassed various industries, including Telecommunications and Smart Nation/City initiatives, as well as domains such as Cloud Computing and Big Data. Additionally, Jim contributed to aspects such as Business Modelling and Design Thinking. Prior to joining Huawei, Jim was the CBE (Client Business Executive) at Amdocs where he held full P&L responsibilities spanning sales, delivery and operations. He was with Amdocs for nine years and was previously the Senior Director, Business Strategy and Sales Engineering in APAC, who set up the regional delivery team and was responsible for all accounts presales and strategic business development activities within Amdocs APAC. Jim was Techmahindra Presales and Delivery Group Head for APAC who set up its regional delivery centers and presales teams. Jim also established partnerships with other vendors such as Huawei and Oracle while serving as Country Manager for Greater China. Prior to this role, Jim was a project and JV manager and a senior consultant at Accenture, with solid experiences in large-scale business transformation programmes in SingTel, Telekom Malaysia and Starhub. With over 24 years of consulting, advisory and ICT industry experiences in business, customer and project management, Jim brings his wealth of experience providing strategic, business and technological advice to global clients. Jim holds an MBA (Distinction) from Manchester Business School and a B. Eng (Hons) in Electrical and Electronics Engineering from Nanyang Technological University. He is also a certified Project Management Professional and a seasoned company spokesman for media and analysts. He is currently the Vice President for Cloud Security Alliance Singapore Chapter, a global mentor for PingAn Technology Innovation Center, an industry mentor for ICT with Young NTUC, a Senior Fellow appointed by SUSS and an Executive Education Fellow at NUS.

Course Fees

	Singapore Citizens		Singapore PRs	Enhanced Training Support for SMEs	International Participants
	39 years old or younger	40 years old or older	Singapore PRs	Enhanced Training Support for SMEs	International Participants
Full Course Fee	S$1,900.00	S$1,900.00	S$1,900.00	S$1,900.00	S$1,900.00
9% GST on Full Course Fee	S$171.00	S$171.00	S$171.00	S$171.00	S$171.00
SSG Funding	S$950.00	S$950.00	S$950.00	S$950.00	-
Additional Funding if Eligible under Various Schemes	-	S$380.00	-	S$380.00	-
Total Nett Course Fee Payable, including GST	S$1,121.00	S$741.00	S$1,121.00	S$741.00	S$2,071.00

Total nett course fee payable, including GST, after additional funding from various funding schemes.
Participants must fulfill at least 75% attendance and pass all assessment components to be eligible for SSG funding.
The applicable funding is for Singaporeans and Singapore PRs. This is subject to change and in accordance with SSG funding guidelines as of course commencement.