Chatbot Development Begins With Me

Date: 29 May 2023 | 9am – 5.30pm | Classroom Learning

Duration: 1 Day

Course Overview

Chatbots on the mobile phone or website are becoming a popular method to interact and service an organisation’s customers. This one-day programme will enable participants to build a basic Chatbot with no programming requirements. It is designed for organisations wanting to build and launch a Chatbot service on their web or as a mobile service. 

This module is part of Professional Certificate in Digital Marketing and Customer Insights

Learning Outcomes

At the end of the course, participants will be able to:

  • Understand the tools and landscape of the Bot ecosystem
  • Build a basic FAQ bot for an organisation
  • Deploy the bot into a website or integrate with a bot channel such as Skype, Webchat or Slack
  • Handle technical queries
  • Develop the capabilities to build a useful and relevant Chatbot system.
  • Use an online and comprehensive Chatbot system to quickly develop and deploy a real conversation style FAQ Chatbot system at minimal costs.



Note: It is COMPULSORY for participants to have a Google Account and Telegram Account set up, and with Google Assistant installed in their mobile phones in order to attend this course.

Who Should Attend

Software Engineers, Programmers, Business Analysts, Data Analysts, Frontline Staff, Customer Service Officers


Preferably with experience in Python and Google Cloud AI


(Click their photos to view their short biographies)

ddddd Edmund Low

Dr Edmund LowDr Edmund Low

eeeee Samantha Sow

Ms Samantha SowMs Samantha Sow

Course Fees

Singapore Citizens
39 years old or younger
40 years old or older
Singapore PRs
Enhanced Training Support for SMEs
International Participants

Total Nett Programme Fee Payable, Including GST, after additional funding from the various funding schemes

Participants must fulfill at least 75% attendance and pass all assessment components to be eligible for SSG funding.

NTUC members enjoy 50% unfunded course fee support for up to S$250 each year (or up to S$500 for NTUC members aged 40 years old and above) when you sign up for courses supported under UTAP (Union Training Assistance Programme). Please visit e2i’s website to find out more.

To enquire, email

To register, click Register

Course Code:

TGS-2021002739 (Classroom Learning)
TGS-2020501972 (Synchronous e-Learning)

Select Short Course / Modular Course -> Apply for Myself -> Browse Academic Modules / Short Courses-> Module/Course Category -> Short Courses -> Browse Courses-> Strategic Tech Mgt Institute (Faculty/Department / Unit)

Please download the user guide for NUS Online Application Portal after you click ‘Apply for Myself’ if you need assistance.

Course Fee Breakdown

Singapore Citizens

Singapore Citizens

39 years old or younger

Singapore Citizen

40 years old or older
Singapore PRs
Enhanced Training Support for SMEs
International Participants

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