5G Telecommunication Foundation with End-to-End Technical Solution Case Studies

Mr Chia Wai Kong

Mr Chia Wai Kong is the Director and Principal Consultant for Jakkolab Pte Ltd, a business consulting company that specialises in technology training and business process optimisation consulting. Wai Kong has 30+ years of experience in technology and business consulting, and system integration and project management with infocomms technology (ICT) multinational companies such as HP, Agilent, Ericsson, Lithium Technologies and Huawei. He has taken up various roles in these companies as Project Director, Chief Architect, Principal Solution Consultant, Practice Principal and Senior Business Consultant.

He has a truly global consulting experience, having managed project deliveries and done consulting projects on every continent except Antarctica. This included whole of Asia, Australasia, UK, Ireland, Germany, East Africa and South America, with delivery teams coming from SE Asia, China, Japan, Korea, France, Germany, Switzerland and USA.

Key projects include Digital Transformation of Hong Kong Telecoms Enterprise Business, launching Mobile Virtual Network Operator (MVNO) for Indonesian operator, Business Case development for fibre-to-the-home launch in Kenya, Business case for enterprise fibre project for Vodafone Germany, Smart Kingdom for Bahrain, Telecom Transformation for Dubai and Abu Dhabi, Project Director of multi-team consulting projects for Smart Communications and a Greenfield service provider in the Philippines, and Project Director for all-India subscriber registry rollout.

As part of HP and Ericsson, Wai Kong was responsible to enforce Consultant Skills Inventory and to build the Global Solution Repositories.

While in Huawei, he has conducted training and workshops in various telecom business processes and technologies related to the above projects. He was also a trainer of the Business Model Canvas (BMC) at Huawei University.

Wai Kong founded Jakkolab with the intent of transferring his extensive international consulting and project management experience to local and regional companies. He has delivered 5G and IOT training to corporations and undergraduates. He has also delivered Digital Transformation training to Myanmar Imperial University MBA class and coached a Myanmar team of undergraduates for the ICAEW Business Challenge 2019. He is an Associate Trainer for a Malaysia-based premium technology provider where he has three 5G courses listed. He is also providing consulting in Business Process Improvement to drive Digital Transformation for SMEs in Singapore and Myanmar.

Wai Kong is a Singapore Certified Management Consultant (SCMC) under Singapore Government’s Consultant Quality Initiative (CQI), under Singapore standards TR 43:2015 using guidelines from international standard ISO 20700.

He also has a Certificate in Digital Marketing from AVADO (jointly developed with Google) and is a Lithium-certified Online Community Manager, and also a Bachelor of Engineering in Electrical and Electronics Engineering from Nanyang Technological Institute/National University of Singapore in 1987.

Mr Paul Soon

Paul Soon is a seasoned Information and Communications Technology professional with over 24 years of international work experiences with culturally diverse teams from Asia Pacific to Europe. He has worked for major telecom operators such as Singtel, NTT Docomo, H3G, Orange UK; consultancies such as Praxis High Integrity Systems, Qualphone Europe; device vendor Sony Ericsson; and ICT vendor Huawei. Paul’s work experience covered tech training, business and network consulting, solutioning, technical marketing, mobile device interoperability testing and validation, R&D, and wireless network planning and optimisation.

Paul is presently Principal Consultant and owner of Acmo Consulting, a Singapore registered business providing AI, cloud and mobile training and consultancy services. Concurrently he is an Associate Trainer for Deloitte and Dream Catcher Technologies.

Previously with Huawei, Paul has delivered 4G/5G consulting projects and executive presentations in Singapore and across the Asia Pacific region. Prior to that, he worked on 3G device management, testing and validation for 8 years in the UK and spent a year on-the-job training on early 3G systems in Japan sponsored by the Economic Development Board of Singapore. He has also engaged with the local telecom industry to drive technology leadership such as 5G industry trials, IoT startup accelerator, co-editor of industry task force for IoT/cellular devices security regulatory specifications, and 5G expert speaker at national events such as SkillsFuture Singapore Festival, SGTech Learning Journey Series, National Engineers Day.

Paul has conducted training and workshops on technology topics covering 4G, 5G mobile communications, Cloud, AI-ML, IoT, vertical industry use cases, financial analysis and business modelling to a diverse range of customers such as telecom operator, vendor partner, university adult learning academy, bank, professional society, industry association and government agency.
Paul was a certified Huawei University trainer for new employees on-boarding. To date, he has obtained professional certifications in Huawei Certified ICT Associate – Cloud Service, Google Cloud certified Professional Cloud Architect, Fundamentals in AI by AI Singapore and Data Science Specialization by Johns Hopkins University. He graduated from the National University of Singapore with a First-Class Honours degree in Electrical Engineering and a minor degree in Business.