Professional Certificate in Digital Transformation – Digital Capability and Agility

Date: TBA

Duration: 7 Days

Digitally Transform Your Organization Effectively – Get It Right!

Course Overview

With the sudden need to transform digitally due to the current situation, companies do not have the luxury of time to test and experiment their digitalisation journey. Therefore, companies need to know what are key considerations for decision making in the online and ecommerce space, how to shorten execution timeline by understanding different aspects of digital marketing, and what are some key building blocks in developing their eCommerce strategy.

This course is part of the NUS Digital Transformation Programme

Course Objective

This programme introduces the concepts of digital transformation and maturity model.
Before an organisation is able to develop its digital capability and agility, it needs to understand the level of its digital maturity. Based on this, the organisation can then develop the roadmap to develop its digital capability.

The programme covers definitions, pitfalls and typical failure factors, digital maturity model, design thinking, user case creation and prioritization, roadmap formulation, and strategy to tap on and engage vendors. It also emphasises how to tackle the “unknown unknowns”, particularly in a rapidly changing environment and demographic configuration in Singapore.

This PC will equip learners with the following competencies:
• Cognizant of the pillars of digital transformation
• Have a good understanding of the stages of digital transformation
• Capacity to assess own organisation’s maturity stage
• Ability to identify the relevant KPIs to measure and reflect on use case implementations
• Cognizant of how to identify lighthouse projects to jumpstart digital transformation journey
• Understand the dimensions of enterprise agility
• Know what is needed to build technology capability as a core differentiator for the organisation
• Know how to develop human capital and manage talents (recruitment and retention) for a digitally charged organisation.

Job Role Readiness

Upon completion of the programme, learners should know:
• How to develop a digital transformation roadmap and measures.
• How to identify, create, and implement use cases.
• How to identify the lighthouse project.
• How to scale-up.
• How to realign the business to focus more on customer value.
• How to build a responsive and agile organisation to deal with speed and ambiguity.
• How to build next-generation technology capability as a core differentiator.
• How to uplift employee digital competencies and foster a digitally charged workplace.

It will prepare learners in the following job roles to perform their responsibilities more effectively:
• Executives and Managers who are involved (to be involved) in Digital Transformation in their organisation
• Middle to senior management executives and directors who are involved (to be involved) in championing and leading Digital Transformation in their organisation

Programme Structure

This foundation workshop introduces the concepts of digital transformation and the maturity model. It also covers the challenges, pitfalls, and opportunities that are often encountered when companies embark on the digital transformation journey.

This workshop will require the involvement of functional service users, IT professionals (internal), and the digital transformation team. User case creation and prioritization, roadmap formulation, and strategy to tap on and engage vendors will be covered. The output of this workshop is a list of digital initiatives. These digital initiatives are likely to be the output of the re-imagination of digital experience and digital operations.

Note: Participants for this course would benefit more if they have attended a design thinking course before taking up this course.

This workshop targets mid- to top management. The emphasis is on how to tackle the “unknown unknowns”, particularly in a rapidly changing environment and demographic configuration in Singapore (e.g., aging population, wealth, and health disparities). Enterprise agility, capability building, competence development, and change management will be covered.

Who Should Attend

Executives and Managers who are involved (to be involved) in Digital Transformation in their organisation.

Prerequisites

Polytechnic Diploma (or equivalent) and 5 years of working experience.

Programme Format

  • Breakout Group Discussion
  • Live Online Teaching
  • Real Life Case Studies

Course Conveners

(Click their photos to view their short biographies)

ccccc Tan Chuan Hoo

Assoc Prof Tan Chuan HooAssoc Prof Tan Chuan Hoo

ddddd Guo Lei

Dr Guo LeiDr Guo Lei

To enquire, email soc-ace@nus.edu.sg

To register, click Register