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WileyNXT – NUS Programs: Driving innovation through Design Thinking

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  • 13 Apr, 16 Apr, 17 Apr 2021
  • 20 May, 21 May, 22 May 2021
  • 17 Jun, 18 Jun, 19 Jun 2021


Day 1 & 2: 10am – 1.30pm
Day 3: 10am – 1pm

Course Overview

A program that will equip participants with the skills to apply design thinking principles for devising innovative solutions for complex problems and build a design-centric mindset. 

Business has always been about problem-solving. But, in this time of digital disruption and intense change, a strategic shift from solving problems to finding new problems to solve is what will give businesses a competitive edge. Business now needs to examine the present and future conditions while exploring solutions. At this junction, traditional solving approaches must pave way for new integrated approaches.

The power of Design Thinking can replace all forms of analysis, planning and strategy, and can help businesses build breakthrough human-centered innovations. Design thinking creates a collaborative, interconnected work environment where decisions are made quickly through research, prototyping, and testing. This mindset produces customer-driven solutions, personalization and customization, all of which are the business needs of the hour. To maximize this potential, employees at all levels need to develop their design thinking skills which include competencies such as problem finding, empathy, creativity, and strategic thinking.

This course is carefully crafted to equip professionals and students with the mindset and skills to implement design thinking for solving complex problems.

Learning Objectives

  • Internalize the mindset and design thinking process
  • Get oriented to iterative processes
  • Build empathy by understanding the actual needs of the user
  • Define the problem statement keeping the user at the center
  • Create prototypes under time pressure and test early in real world
  • Apply strategic foresight and systemic insight to design thinking to solve complex problems

Who Should Attend?

The course is suitable for all professionals involved in problem-solving and decision-making. The course is industry and job role agnostic.

This program adds tremendous value to:

  • CXOs
  • Students
  • Product owners and their teams
  • Business, sales and delivery teams
  • Startup founders
  • Account managers


Dr Guo Lei

Anees Merchant

Anees leads the Digital and Applied AI business and brings over 23 years of experience to Course5 Intelligence Pvt. Ltd. He has worked with numerous global Fortune 500 clients across various industries, including Retail, Travel and Hospitality, Telecommunications and Technology, Media and eCommerce. In his tenure, he has worked with clients to drive impact on their business by enabling them with innovative AI-led solutions and practices. At Course5 and in his previous organizations he has launched award-winning and industry-recognized practices and solutions. He is currently focusing on leveraging artificial intelligence to disrupt the space of digital and insights. Anees is also certified on Lean Six Sigma with an MBA from NMIMS, Mumbai.

Praveen Sathyadev
Head, Marketing Services Operations, AI/ Machine Learning at Autodesk

Results-driven digital professional with rich experience in managing and delivering to large Retail, Insurance, Telco, and software houses in the digital space. Currently heading service delivery for Global businesses. Global client engagement and account development, Operations management, Transition management.

For enquiries and registration, email wywong@wiley.com 

Programme Partner
About Wiley

Wiley drives the world forward with research and education. Through publishing, platforms and services, we help students, researchers, universities, and corporations to achieve their goals in an ever-changing world. For more than 200 years, we have delivered consistent performance to all of our stakeholders. The Company’s website can be accessed at www.wiley.com.


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