Digital Transformation in Banking

Dates: 20 Nov, 21 Nov, 22 Nov 2023 | 9am-5.30pm (Classroom Learning)

Duration: 3 Days

Course Overview

The Banking industry is going through a massive disruption with the Fintech, platform & API banking evolution and changing customer behaviour. Embracing digital solutions to offer digital banking to customers as well as digitizing complex and manual internal processes is no longer an option for banks. For a bank, digital transformation is not only adopting new digital tools, but it will also mean revising the customer journey, digital experience, operating model, creating new digital culture, and creating a partner ecosystem that will redefine the banking services delivered to customers.

Course Objectives

The objective of this course is to provide a technological overview of the eco-system of digital transformation at Financial Institutions. This course will cover:

  • Digital customer onboarding
  • Digital lending
  • Digital working capital management
  • Digital compliance
  • Digital customer experience

There will be a large focus on Fintech, API banking and platform banking that affect the financial transactions of corporate & SME customers.

Who Should Attend

Management staff, managers and executives


Minimum Diploma

Course Convener

(Click their photos to view their short biographies)

eeeee Sarat Mohanty

Mr Sarat MohantyMr Sarat Mohanty

Course Fees

Singapore Citizens
39 years old or younger
40 years old or older
Singapore PRs
Enhanced Training Support for SMEs
International Participants

Total Nett Programme Fee Payable, Including GST, after additional funding from the various funding schemes

Participants must fulfill at least 75% attendance and pass all assessment components to be eligible for SSG funding.

To enquire, email

To register, click Register

Course Codes:
TGS- 2022012762 (Classroom Learning)
TGS- 2022012777 (Synchronous e-learning)

For members of public and NUS Alumnus (without R&G Voucher), please follow the steps below:

Select Short Course / Modular Course -> Apply for Myself -> Browse Academic Modules / Short Courses-> Module/Course Category -> Short Courses -> Browse Courses-> Strategic Tech Mgt Institute (Faculty/Department / Unit)

Please download the user guide for NUS Online Application Portal after you click ‘Apply for Myself’ if you need assistance.

Course Fee Breakdown

Singapore Citizens

Singapore Citizens

39 years old or younger

Singapore Citizen

40 years old or older
Singapore PRs
Enhanced Training Support for SMEs
International Participants