Short Course

Chatbot Development Begins With Me

Programme ScheduleDuration (days)Mode of DeliveryProgramme Code
To be advised1Synchronous e-LearningTGS-2020501972
This course is offered once a year.

Course Overview

Chatbots on the mobile phone or website are becoming a popular method to interact with and service an organisation’s customers. This one-day programme will enable participants to build a basic Chatbot with no programming requirements. It is designed for organisations wanting to build and launch a Chatbot service on their web or as a mobile service.

Course Objectives

At the end of the course, participants will be able to:

  • Understand the tools and landscape of the Bot ecosystem
  • Build a basic FAQ bot for an organisation
  • Deploy the bot into a website or integrate with a bot channel such as Skype, Webchat or Slack
  • Handle technical queries with the capabilities to build a useful and relevant Chatbot system.
  • Use an online and comprehensive Chatbot system to quickly develop and deploy a real conversation style FAQ Chatbot system at minimal costs.

Who Should Attend

Software Engineers, Programmers, Business Analysts, Data Analysts, Frontline Staff, Customer Service Officers

Prerequisites

Preferably with experience in Python and Google Cloud AI

Technical Requirements

Dialogflow

Note: It is COMPULSORY for participants to have a Google Account and Telegram Account set up, and with Google Assistant installed in their mobile phones in order to attend this course.

Testimonials


Well structured and good for beginners. Highly recommended.

Jennie Lim Poh Kee

Good course for ChatBot.

Kee Boon King

This course really guides you to build a simple chatbot.

Anonymous

Instructors


Dr Edmund Low

Ms Samantha Sow

Programme Fees


Singapore Citizens Singapore PRs Enhanced Training Support for SMEs International Participants
39 years old
or younger
40 years old
or older
Full Programme Fee S$850.00 S$850.00 S$850.00 S$850.00 S$850.00
Less: SSG Grant Amount S$595.00 S$595.00 S$595.00 S$595.00 -
Nett Programme Fee S$255.00 S$255.00 S$255.00 S$255.00 S$850.00
9% GST on Nett Programme Fee S$22.95 S$22.95 S$22.95 S$22.95 S$76.50
Total Nett Programme Fee Payable, Including GST S$277.95 S$277.95 S$277.95 S$277.95 S$926.50
Less Additional Funding - S$170.00 - S$170.00 -
Total Nett Programme Fee Payable, Including GST, after additional funding from the various funding schemes S$277.95 S$107.95 S$277.95 S$107.95 S$926.50
  1. Total Nett Programme Fee Payable, including GST, after additional funding from various funding schemes.
  2. Participants must fulfill at least 75% attendance and pass all assessment components to be eligible for SSG funding.
  3. Please note that all external funding for courses is limited in duration and subject to eligibility and availability.

Other Information

This course is eligible for Union Training Assistance Programme (UTAP). NTUC members can enjoy up to 50% funding (capped at $250 per year) under UTAP. NTUC members aged 40 and above can enjoy higher funding support up to $500 per individual each year, capped at 50% of unfunded course fees, for courses attended between 1 July 2020 to 31 December 2025. Please click here for more information.