Change Management for Digital Transformation
Duration: 6 weeks excluding orientation
Course format: Online
Course fees: S$2,056
Course Overview
Digital transformation is imperative for business success, but transformation can be unsettling for employees. Seamless change management is critical to getting your team’s buy-in, mitigating risk and creating a culture that enables sustainable change.
This Change Management for Digital Transformation online short course from the National University of Singapore (NUS) Advanced Computing for Executives (ACE) will enable you to best gauge your organisation’s preparedness for a digital change, and plan for it in a way that considers and manages its impact on all stakeholders. Over six weeks, you’ll gain a robust framework to help you identify areas of your business that require change management, and analyse the organisational and people-related risk areas brought about by digital transformation.
On completion of this course, you’ll walk away with a tailored digital transformation change plan to successfully manage and sustain change in your company and increase buy-in at the individual, team and organisational level.
Course Objectives
Throughout the six weeks of this course, you’ll gain an in-depth understanding of what areas in your organisation are changing and how that change is being managed. You’ll discover how to create a compelling change narrative for your business that inspires, motivates and increases buy-in, while assessing the potential gaps and opportunities in your company’s preparedness and capacity for change. Next, you’ll learn how to develop a change plan for a digital project within your business, and evaluate its change metrics and key performance indicators. Finally, you’ll leave the course with a digital culture plan to help you sustain change in your organisation.
Learning Outcomes
This course is for you if you want to:
- Mitigate the risks of change: Discover new approaches to successfully manage the change required for effective digital transformation.
- Lead a digital transformation: Develop plans to effectively initiate and manage change projects in your business context.
- Lead change that lasts: Measure the effectiveness of your change plan using change metrics and key performance indicators.
- Ensure company-wide support: Formulate compelling change narratives that motivate and increase stakeholder buy-in within your organisation.
Units
- Rethinking how you manage change for digital transformation
- Constructing a compelling narrative for change
- Preparing for change
- Managing change
- Monitoring and measuring change
- Establishing a sustainable digital culture
Who Should Attend
This course will help executives make their vision of digital transformation a reality, and enable them to plan, manage and monitor external stakeholder expectations effectively. Leaders who want to understand the negative effects change can have on employees and how best to avoid these will benefit from learning how to keep their business running successfully while ensuring their employees are happy and motivated. Professionals will also be equipped with an understanding and appreciation of what it takes to implement and manage digital change that lasts.
Prerequisites
No prerequisites
Technical Requirements
- Access to a computer and the internet (Google Chrome is the recommended choice of browser)
- A current email account
- Access to a PDF reader
- Access to software for viewing presentations, reading and creating documents and working with spreadsheets (eg. Microsoft Office)
Course Convenor
Dr Yong Hsin Ning
Executive Education Fellow, National University of Singapore (NUS), Advanced Computing for Executives (ACE)
Dr Yong Hsin Ning
Dr Yong Hsin Ning is an adventurer.
In her 25 years of career, she has experienced the joy (and woes) of being a tax accountant, a management consultant, adult student, an entrepreneur and an educator.
She is currently the co-founder of Change Voyage Consulting, a consulting firm dedicated to help companies manage organisational change through change capability building. She has recently started a second venture, The Biz Lab, which is a consulting firm focused on preparing early-stage startups to grow and scale sustainably.
Hsin Ning is also an Adjunct faculty at the Lee Kong Chian School of Business in the Singapore Management University (SMU). She teaches a variety of business courses to undergraduate students, entrepreneurs and matured SME business owners seeking their next S curve.
Hsin Ning has been recognised for her passion in teaching through multiple awards including the SMU School of Business Top Adjunct Faculty Award (2018-2021). She has recently been nominated for the SMU-X Excellent Teacher Award (2021).
Ms Stacey Huang
Executive Education Fellow, National University of Singapore (NUS), Advanced Computing for Executives (ACE)
Ms Stacey Huang
Ms Stacey Huang is the Co-founder and Director of Change Voyage Consulting, a consulting firm which provides tailored solutions in the areas of organisational and individual change. She specializes in organizational psychology and applies her specialization to support organisations undergoing business and digital transformations. She has 11 years of experience managing large scale change and culture programs in industries such as Defence, FMCG, Healthcare, Insurance and Energy. Stacey is also the Executive Director for PARIMA, a not-for-profit association for risk managers across Asia Pacific focusing on risk, crisis and emergency response.