5G as a Launchpad of Consumer Service Innovation
Date: On Demand
Duration: 1 Day
Course Overview
5G is already upon us. All major global operators have launched 5G of one form or another. The race is on for massive rollouts with innovative services that will benefit the consumers.
What is the report card saying about the rollouts thus far? What are the lessons learnt? What are the services roadmaps ahead?
This course aims to provide a fundamental understanding of 5G technology, how it will impact and transform the way consumers will use mobile technologies with new business models for service monetisation.
Course Objectives
This course aims to :
– Provide an overview of 5G technology with a focus on how it will shape future product and services of a company for its clientele
– Explore the possible business models brought about by new 5G consumer products and services with a reference to what consumer companies in the world have launched
– Enhance participants skillsets in designing new products and services using basic design thinking methodology
Learning Outcomes
At the end of the course, participants will be guided to develop new business ideas that can create new consumer revenue streams or achieve better efficiencies using 5G using the Design Thinking methodology.
Who Should Attend
Business Manager, Product Development Manager
Facilitators
(Click their photos to view their short biographies)
Mr Jim Lim Shien Min

Mr Jim Lim Shien Min
Mr Jim Lim Shien Min is currently CEO for Good Doctor Technology (a JV company between Ping An Good Doctor and Grab). He joined the company as the first employee to set up the entire business in SEA. He is also adjunct lecturer for Huawei University, NUS, SUSS and FinTech Academy. Prior to these, Jim was the Global Senior Director in Group Chief Transformation Office in Huawei Technologies and Regional Chief Technology Officer for strategic digital transformation projects in APAC. These multiple roles focus on transformation (including Digitalization initiatives) cross-industries (e.g. Telco, Smart Nation/City, Retail, Healthcare, Logistics, Agriculture), domains (e.g. Cloud, IoT, Big Data, Mobile Money, Connectivity) and aspects (e.g. Business Modelling, Customer Journey, Design Thinking, Org. Change).
Prior to joining Huawei, Jim was the CBE (Client Business Executive) in Amdocs with full P&L responsibilities from sales, delivery and operations. Jim was with Amdocs for 9 years and was previously the Senior Director, Business Strategy and Sales Engineering in APAC, whom setup the regional delivery team; responsible for all accounts presales and strategic business development activities within Amdocs APAC. Jim was Techmahindra Presales and Delivery Group Head for APAC who set up its regional delivery centres and presales teams. Jim also established partnerships with other vendors such as Huawei and Oracle while serving as Country Manager for Greater China. Prior to this role, Jim was Project and JV Manager and Senior Consultant in Accenture, with solid experiences in large-scale business transformation programs in SingTel, Telekom Malaysia and Starhub.
With more than 20 years of high tech and ICT industry experiences in Business, Customer & Project Management, Jim has proven track records in exceeding client/partners expectations and strong in providing business and strategic advice to complement the technicality of the initiatives and programs.
Jim holds a MBA (Distinctions) from Manchester Business School (UK) and B. Eng (Hons) in Electrical and Electronics Engineering from Nanyang Technological University (Singapore). Jim is also a certified Project Management Professional (PMP) and a seasoned company spokesman for media and analysts. Jim is currently an industry mentor for ICT with Young NTUC and also a Senior Fellow appointed by Singapore University of Social Sciences (SUSS).
Course Fees
Total Nett Programme Fee Payable, Including GST, after additional funding from the various funding schemes
Participants must fulfill at least 75% attendance and pass all assessment components to be eligible for SSG funding.
To enquire, email soc-ace@nus.edu.sg
To register, click Register
Course Code:
TGS-2021006839
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Course Fee Breakdown
Singapore Citizens
39 years old or youngerSingapore Citizen
40 years old or older